Knowledge Base

Hardware

Steck

What hardware specification is included with Steck?

Is Steck a Windows or Mac machine?

How do I install the Steck?

Can I use the Steck without the stack unit?

How does the graphics card connect to the motherboard back to back?

What kind of CPU cooling do you recommend?

How many different sizes of stack units are there?

How many stack units can I install on to a Steck?

Are there any connector (I/O) ports?

Does Steck support RGB?

I want to order custom cables, what are the measurements?

What kind of mod cables should I use?

I have issues with the magnetic strips - How to fix?

After installation the front panel bulges out. Quality Issue? NO!

Borg

When is Borg going to be launched?

What color top panels does the standard Borg come with?

How does the RGB work on Borg?

What power supply does Borg support?

Which air cooler does Borg support?

What PCIe standard does Borg support?

What operating system does Borg support?

Why the cube?

PCIe Riser Cable

What version is my riser cable?

I have graphics issues with a specific game

I have graphics issue with specific a software

What graphics cards does the riser cable support?

Sales

Shipping

Where can I buy Nouvolo products?

Do the prices include VAT?

Where do you ship to?

Shipping is not available for my country/region. How can I order?

I want to change my shipping address

When is my order going to arrive?

When do you ship after order is placed?

Customs is charging me crazy amount for tax, what should I do?

Reseller

How can I be a reseller?